Your CueCart account

Sign in to the web account area and find desktop licence management.

Account & Help · Updated 2026-10-06

Your web account is separate from the desktop playback workspace. You do not need to keep the account page open to run a show.

Sign in on the website

Open your account, enter the email associated with your purchase or trial, and request the sign-in code. Enter the emailed code to continue. The account area provides sections for licences, orders and support.

The current public account sign-in screen; no password is required.

Manage desktop activation

In CueCart, open the Settings cogwheel at the bottom of the navigation rail and select License. Use the email connected to your purchase or trial. Website account access and desktop activation are separate steps; check the desktop License status before your show.

When the trial ends

Your 30-day free trial unlocks playback after email verification. When it ends, activate a licence to continue. Your saved Sets, banks, cues and settings remain available for use after activation.

See Licensing and activation for purchase, activation and moving between machines. For an order or activation problem, use support.